Welcome to AMA SKILLS (hereinafter referred to as “we,” “the Company,” or “AMA SKILLS”). We value your personal information and privacy and are committed to processing and protecting your personal data in accordance with applicable UK data protection laws.
This Privacy Policy applies to the processing of personal information involved when you visit and use our website, browse online spreadsheet skills training courses, purchase courses, and access related online learning materials.
- Data Controller
QINFILL LTD acts as the data controller for the personal data collected and processed through this website.
Company: AMA SKILLS
Address: 41 Mount Street, Walsall, England, WS1 3PF
Email: support@amaskills.online
Phone: 447507544999
If you have any questions regarding this Privacy Policy or how we process personal data, please contact us using the details above.
- Information We Collect
Depending on how you interact with our website, we may collect the following types of information:
Account and Customer Information
When you register for an account, purchase a course, or contact us, we may collect:
Name;
Email address;
Phone number;
Billing information;
Information related to account login and course access;
Other information you voluntarily submit to us.
Order and Course Information
When you purchase an online spreadsheet skills training course, we may collect:
Information on the purchased course;
Order number;
Order date;
Order amount;
Payment status;
Course access records;
Records of communication related to the order and course services.
Technical and Website Usage Information
When you visit our website, we may automatically collect certain technical information, such as:
IP address;
Browser type;
Device type;
Operating system;
Time of website access;
Page view history;
Website actions and usage patterns;
Information generated by cookies and similar technologies.
3. How We Use Personal Information
We may use the information we collect for the following purposes:
Providing and managing online spreadsheet skills training courses;
Processing customer course orders;
Confirming payments and order status;
Providing customers with online access to purchased courses;
Providing relevant learning materials and course content;
Responding to customer inquiries and providing customer support;
Managing customer accounts;
Processing refunds and other order-related requests;
Improving the website, course content, and user experience;
Maintaining website operations and information security;
Preventing fraud, abuse, and unauthorized access;
Complying with applicable legal and regulatory obligations.
We will not use your personal information for purposes incompatible with the original collection purposes, unless permitted or required by law.
- Legal Basis for Processing Personal Data
Where applicable, we process personal data based on the legal grounds set out in UK data protection laws, including:
Performance of a contract
When you purchase our online training courses, we need to process necessary information to fulfill the order, provide access to the course, and deliver related services.
Legal obligations
We may process your personal data when required by law to retain or provide relevant information, such as for compliance with financial, tax, or other statutory obligations.
Legitimate interests
We may process personal data based on legitimate interests where necessary and without unduly affecting your rights—for example, to maintain website operations, improve services, prevent fraud, and handle customer service requests.
Consent
For certain data processing activities requiring your consent, we will obtain your consent in advance where appropriate. You may withdraw your consent at any time, to the extent permitted by law.
- Online Payments
When you purchase courses through the website, payments may be processed by third-party payment service providers.
We do not actively store full bank card numbers, security codes, or other complete payment card credentials in our own systems.
Payment service providers may process your payment information in accordance with their own privacy policies and applicable data protection requirements. We may receive limited information related to the payment—such as payment status, transaction references, and order details—to facilitate order fulfillment and course delivery.
- Information Sharing
We do not sell your personal data. Where necessary to provide our website and online training services, we may share relevant information with the following categories of service providers:
Website hosting and technical service providers;
Online course and website operation service providers;
Payment processing service providers;
Data storage and IT service providers;
Customer support service providers;
Professional advisors and service providers;
Legal or regulatory authorities.
We will only share relevant personal data to the extent necessary and require such service providers to process your information in accordance with applicable data protection requirements.
- International Data Transfers
Some third-party service providers may process or store personal data outside the UK.
If personal data needs to be transferred outside the UK, we will implement appropriate safeguards in accordance with applicable data protection laws, such as utilizing UK-recognized data transfer mechanisms or other lawful safeguards.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure the website functions correctly, remember user preferences, understand website usage, and improve the user experience.
Cookies may be used to:
Ensure the website functions correctly;
Save necessary user settings;
Maintain login status;
Analyze website traffic;
Improve website functionality and user experience.
For non-essential cookies, we will obtain your consent where required by applicable law.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some website features.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
For example, information related to course orders, payments, and transactions may need to be retained for a specific period to meet accounting, tax, legal, and regulatory requirements.
When personal data is no longer reasonably necessary for business or legal retention purposes, we will delete, anonymize, or securely dispose of the information in accordance with appropriate data management procedures.
- Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
We adopt reasonable security measures based on the nature of our business and the risks associated with the information being processed.
However, please note that no method of transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee that information transmission or storage is entirely free from risk.
11. Your UK Data Protection Rights
Under applicable UK data protection laws, you may have the following rights:
Right of access: To request confirmation as to whether we hold your personal data and to obtain information about it;
Right to rectification: To request the correction of inaccurate or incomplete personal data;
Right to erasure: To request the deletion of personal data where certain conditions are met;
Right to restrict processing: To request the restriction of the processing of personal data in certain circumstances;
Right to object to processing: To object to our processing of your personal data in certain circumstances;
Right to data portability: To request to receive your personal data in a structured, commonly used, and machine-readable format, where applicable;
Right to withdraw consent: If processing is based on your consent, you may withdraw the consent previously given.
These rights are not absolute in all cases; their applicability depends on the relevant legal provisions.
- How to Exercise Your Rights
If you wish to exercise any of the data protection rights mentioned above, or if you wish to know how we handle your personal information, you may contact us via:
Email: support@amaskills.online
Phone: 447507544999
We may need to verify your identity to ensure that your personal data is not disclosed to the wrong person.
We will process your request in accordance with applicable data protection laws.
- Direct Marketing
If we send you marketing communications where permitted by law, we will provide appropriate options for you to opt out or unsubscribe from such communications.
You can unsubscribe by following the instructions in the marketing emails or by contacting us directly to make a request.
Opting out of marketing communications will not affect courses you have already purchased or necessary service notifications we provide to you.
- Children’s Privacy
The online spreadsheet skills training we provide is primarily aimed at individual customers wishing to improve their practical work skills.
Our website and services are not specifically directed at children. If we discover that we have inadvertently collected personal data from a child for which parental or guardian consent is legally required, we will take reasonable steps to delete the relevant information where appropriate.
- Third-Party Websites
Our website may contain links to third-party websites or services.
Third-party websites have their own privacy policies and data processing rules. We are not responsible for the privacy practices of third-party websites.
We recommend that you review the relevant privacy policies of third-party websites before providing them with any personal information.
16. Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, website functionality, or applicable laws and regulations.
The updated version will be posted on this page, and the “Last Updated Date” will be revised where appropriate.
We encourage you to review this page periodically to stay informed about how we protect and process your personal data.
