Welcome to the online spreadsheet skills training service provided by AMA SKILLS.
These Terms and Conditions of Service (hereinafter referred to as “these Terms”) apply to your access to and use of our website, your browsing of online spreadsheet skills training courses, your purchase of courses, and your access to related online learning materials.
Please read these Terms carefully before purchasing a course or using our services. By purchasing a course, creating an account, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
- Company Information
Company: AMA SKILLS
Address: 41 Mount Street, Walsall, England, WS1 3PF
Email: support@amaskills.online
Phone: 447507544999
- Service Description
AMA SKILLS provides online spreadsheet skills training services to individual customers, helping them enhance practical, spreadsheet-related work skills.
Through the website, customers can:
Browse available online training courses;
View course-related information;
Select courses that meet their specific needs;
Complete course purchases and payments online;
Gain online access to the purchased course(s);
Access relevant learning materials and course content online.
Specific details regarding course content, access methods, validity periods, and other relevant information are governed by the details displayed on the purchase page or in the order confirmation.
- One-Time Purchase and Billing Terms
3.1 One-Time Sale
Unless explicitly stated otherwise on the purchase page, online training courses provided by AMA SKILLS are sold on a one-time purchase basis.
When purchasing a course, the customer pays a one-time fee for that specific course, rather than a subscription fee or recurring charge.
Purchasing a course does not automatically result in:
Monthly charges;
Annual charges;
Automatic renewals;
Recurring subscription payments.
3.2 Payment
Customers must complete payment at the price displayed on the purchase page.
A course purchase is considered complete only after payment has been successfully processed and confirmed.
We may provide order confirmations or proof of payment to customers in accordance with applicable laws and transaction circumstances.
3.3 Pricing
Course prices are determined by the rates displayed on the website at the time the customer places an order.
If course prices change, orders that have already been successfully purchased will generally not incur additional charges due to subsequent price adjustments.
3.4 Payment Processing
The website may utilize third-party payment services to process customer payments. AMA SKILLS will not ask customers to provide full bank card PINs, verification codes, or other sensitive payment credentials via email, telephone, or other informal channels.
- Course Access
Upon successful purchase of a course, customers may access the relevant online learning materials and course content as specified on the purchase page or in the order confirmation.
Access to the course is granted solely for the personal use of the customer who purchased it.
Unless expressly authorized by us in writing, customers may not:
share their course account with others;
sell or transfer course access rights;
allow multiple individuals to share the same course access;
copy, republish, or commercially exploit course materials.
If we discover unauthorized sharing or misuse of course access, we reserve the right to restrict, suspend, or terminate access, depending on the circumstances.
- Intellectual Property and Ownership
5.1 Ownership
Unless otherwise expressly stated, all intellectual property rights associated with this website and the course content belong to AMA SKILLS or its lawful licensors.
Such content includes, but is not limited to:
website text;
course titles;
course descriptions;
online course content;
learning materials;
instructional text;
graphics and page content;
website layout;
brand names and associated logos;
software and website functionality;
other content protected by intellectual property laws.
AMA SKILLS expressly retains ownership, intellectual property rights, and all related interests in the aforementioned content.
Purchasing a course does not constitute a transfer of intellectual property rights regarding the course materials or other content.
5.2 Rights Granted to the Customer
Upon purchasing a course, the customer is granted a limited, non-exclusive, non-transferable right to use the relevant course content for personal purposes, subject to these terms.
This right of use does not constitute:
a transfer of intellectual property rights;
a transfer of copyright ownership;
a transfer of trademark rights;
a transfer of ownership of the course content;
a right to commercially sublicense the course materials.
5.3 Prohibition on Reproduction and Commercial Use
Without the prior written permission of AMA SKILLS or the relevant rights holders, the Customer shall not:
reproduce the course in its entirety or a substantial portion of the course content;
sell or resell course materials;
upload course materials to other websites;
publish course materials on public download platforms;
use course materials to establish commercial training services;
engage in unauthorized commercial dissemination of course materials;
remove or modify copyright, trademark, or proprietary notices within the course.
Violation of the above provisions may result in the suspension or termination of access rights and may lead to liability under applicable laws.
- Acceptable Use
Customers may use purchased courses for personal learning and skill enhancement.
Customers may:
browse course content in the normal manner;
study relevant materials according to the course schedule;
use course content for personal learning purposes;
take personal study notes within reasonable limits;
access the course using the standard functions provided by the website.
Customers shall use the website and course services in a lawful and reasonable manner that does not infringe upon the rights and interests of other users.
- Prohibited Conduct
When using the website and course services, you shall not:
engage in any illegal activities;
attempt unauthorized access to the website, servers, or other accounts;
crack, bypass, or compromise website security measures;
interfere with the normal operation of the website;
use automated tools to scrape course content in large quantities;
download, reproduce, or disseminate course materials without permission;
share, sell, or transfer course access rights;
impersonate other users or provide false identity information;
upload malware, viruses, or other harmful programs;
perform actions that place an unreasonable load on the website;
infringe upon the intellectual property rights of AMA SKILLS or third parties;
obtain courses or services through fraud, abuse, or other improper means.
- Consequences of Violating Terms
If we reasonably believe that a Customer has violated these terms or engaged in service abuse, we may take the following measures depending on the circumstances:
request the Customer to cease the relevant conduct;
restrict certain website functions;
suspend course access rights;
terminate the relevant account;
revoke access rights to courses obtained without authorization;
take further measures as permitted by applicable law.
If the relevant conduct may constitute an illegal act, we reserve the right to report the matter to appropriate authorities or take legal action.
- Service Availability
We will make reasonable efforts to maintain the normal operation of the website and online course services. However, the website may experience temporary inaccessibility or partial unavailability of features due to the internet, servers, maintenance, technical issues, or other factors beyond our reasonable control.
We will endeavor to restore the relevant services whenever reasonably practicable.
We do not guarantee that the website or course services will always be:
uninterrupted;
completely error-free;
entirely free from technical faults; or
operate in exactly the same way across all devices or browsers.
- Course Content
We will make reasonable efforts to ensure that the information provided on the course pages is accurate, clear, and of practical value.
However, the online training content is primarily intended for skill acquisition and general educational purposes.
Course content should not be construed as personalized professional advice tailored to the customer’s specific job, business, or professional circumstances.
Customers should assess whether the course content meets their specific learning needs based on their own actual circumstances.
- Limitation of Liability
To the maximum extent permitted by applicable law, AMA SKILLS shall not be liable for any indirect or consequential losses arising from:
the customer’s inability to access the internet;
issues with the customer’s devices, software, or network environment;
failures of third-party services;
the customer’s breach of these terms;
the customer’s improper use of course content;
the customer’s failure to access the course in the normal manner; or
events beyond AMA SKILLS’ reasonable control.
Nothing in these terms excludes or limits liability that cannot be excluded or limited by law.
In particular, these terms do not exclude or limit liability that cannot be excluded or limited by law, including statutory consumer rights under applicable law.
- Statutory Consumer Rights
If you purchase our services as a UK consumer, you may be entitled to certain statutory rights under UK consumer protection laws.
Nothing in these terms limits or deprives you of your statutory consumer rights.
In the event of any conflict between these terms and applicable mandatory consumer protection laws, the applicable law shall prevail.
- Refunds and Cancellations
Please refer to the refund policy on the website regarding cancellations, refunds, and related consumer rights following a course purchase.
Where rights of cancellation or other statutory rights under UK consumer law apply, we will handle matters in accordance with the relevant laws.
For purchased online courses, customers wishing to request a refund or cancel an order should do so by following the refund process published on the website or by contacting customer support.
14. Customer Accounts
If an account is required to access the courses, the customer is responsible for:
providing true and accurate information;
safeguarding account login details;
preventing unauthorized use of the account; and
promptly notifying us of any discovered account security issues.
Customers must not intentionally share account login details with others.
- Privacy
We process customers’ personal data in accordance with applicable UK data protection laws.
For detailed information regarding the collection, use, and retention of personal information, cookies, and customer data protection rights, please refer to our Privacy Policy.
- Third-Party Services
Our website may rely on third parties to provide certain technical, payment, hosting, or other related services.
We may not have full control over the availability of third-party services in the event of temporary service failures.
Regarding the specific handling of third-party services, please also refer to the relevant third party’s terms of service and privacy policy.
- Force Majeure
We shall not be deemed in breach of these terms if our ability to perform services is prevented or delayed by events beyond AMA SKILLS’ reasonable control.
Such events may include, but are not limited to:
natural disasters;
network infrastructure failures;
widespread technical failures;
government actions;
major public events;
large-scale disruptions to third-party services; and
other events beyond reasonable control.
- Dispute Resolution
If you have any issues regarding our services or courses, we recommend contacting us directly first so that the matter can be resolved amicably.
You can contact us via:
Email: support@amaskills.online
Phone: 447507544999
We will review your concerns within a reasonable timeframe and attempt to reach a resolution through consultation.
If a dispute cannot be resolved through direct communication, both parties may consider other dispute resolution methods permitted by applicable law, including negotiation, mediation, or resolution through a court of competent jurisdiction.
These terms do not limit any mandatory rights to dispute resolution or judicial remedies enjoyed by UK consumers under the law.
- Governing Law
These terms, and the relationship between you and AMA SKILLS arising from this website or related services, are governed by the laws of England and Wales; however, mandatory consumer protection rights under applicable law remain unaffected by these terms. If you are a UK consumer residing elsewhere in the UK, you may still be entitled to mandatory consumer rights under applicable local laws.
- Amendments to Terms
AMA SKILLS may update these Terms to reflect changes in business operations, adjustments to website functionality, or changes in applicable laws and regulations.
Updated Terms will be posted on the website, indicating the date of the update.
Your continued use of the relevant services following an update to the Terms constitutes your acceptance of the updated Terms, except where separate consent is required by law.
- Severability
If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.
- Entire Agreement
These Terms of Service, the Privacy Policy, the Refund Policy, and any other policies on the website expressly applicable to the relevant services constitute the entire agreement between you and AMA SKILLS regarding the relevant online training services.
